Vueling Airline Phone Numbers and Emails

Customer Service:

  • +3 493 151 8158
    Spain
  • +44 203 514 3971
    United Kingdom
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Vueling Airline Emails:

Customer Service
App Support
contactus@vueling.com
data.protection@vueling.com
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How to Contact Vueling Airline Customer Service?

How to Contact Vueling Airline Customer Service?

What is the Vueling Airline Phone Number?

Individuals can dial the Vueling customer service number +34 93 151 8158 for direct communication. This telephonic contact point offers Vueling customers seamless access to worldwide customer service agents. Agents are on standby to receive calls from 9:00 AM to 6:00 PM Central European Time throughout the weekdays. Initiating a call to this number is one of the swiftest avenues for Vueling passengers and account holders to acquire assistance during operational hours. The company strives to promptly attend to all calls, guaranteeing timely support for clients.

What is the Vueling Airline Email Address?

To engage with Vueling customer service email, individuals can utilize the primary email address contactus@vueling.com. This email conduit is open for inquiries regarding reservations, flight statuses, queries about bookings or travel itineraries, or the reporting of any concerns. Although the timeframe for responses may differ, the objective of the Vueling support unit is to address all email inquiries within 1-2 business days. In instances necessitating immediate attention, clients are advised to contact Vueling's customer service phone number.

How do I Access the Vueling Airline Login Page?

To manage your contact Vueling Airlines with account online:
1. Go to www.vueling.com.
2. Click "My Bookings" or the "Sign In" button on the homepage.
3. Enter your registered email and password to access your account. If you forget your password, you can contact Vueling's customer service during business hours for help.

Once logged in, you can view reservations, change bookings, upgrade travel classes, join loyalty programs, update personal information, and more.

How do I Contact the Vueling Airline Chat Support?

For engaging in digital conversation with a Vueling live chat, clients are encouraged to explore www.vueling.com and select the "Need Help?" tab at the lower extremity of the homepage. This action will unveil the help center interface, affording clients the choice to activate the "Live Chat" feature. Within operational hours, a representative will be accessible through this live chat mechanism, promptly catering to clients' inquiries. The live chat avenue is an expeditious and unswerving means to interact with Vueling customer service representatives.

PissedConsumer Club

Contact Information

Vueling Airline Website:

Vueling Airline Help Center:

Corporate Office Address:

Vueling Airlines S.A.
Viladecans Business Park, Edif. Brasil Carrer de Catalunya, 83
Viladecans, Barcelona 08840
Spain

Vueling Airline Customer Service Reviews

1.2 / 5
Bad
Marolyn Stt
Cancelled flight

you stopped flying from Israel to Barcelona in October but continued to sell tickets. I bought a ticket for a flight that was canceled in advance. I demand a refund of all the money and compensation for moral damages.

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Guest-5653567
WORST AIRLINE EVER

I spoke with an agent- said they make sure to make it difficult to cancel any flights within the 24 hour grace period. You cant cancel on the app or website.

You only have 24 hours but they DO NOT have 24 hours customer service, then when you try to cancel on the website it says you have to call into the customer service line or do the chat. Its BS and this is criminal. I believe every customer that has been put in this impossible situation where they essentially steal your money should band together and file a lawsuit.

Please email me at VuelingSucks@***.com and I would be happy to help us get justice and make an example to these POS companies. SHAME ON YOU VUELING, LEVEL and the others who operate in the same conning way.

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Prudence L Rjp
Overcharge for cabin bag added to flight VY6224 19 July 2024 booking code CCIFGV
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Pru Lambert
14:00 (21 minutes ago)
to contactus
Dear Vueling
Today I booked a Vueling flight from Rome Fiumicino to London Gatwick (booking code CCIFGV).
The outward flight from London is with ITA, which includes the 10 kg cabin bag. The return with Vueling does not, so I went to your website to add the bag for the return journey.
The charge shown was £41.86.

I paid for that by credit card, thinking it's a lot, but the receipt then showed I'd been charged £76.31.

What happened there? Kindly explain and provide reimbursement.
I tried calling your customer service, but none of your robots were remotely helpful.
I look forward to hearing from you.
Best regards
Prudence Lambert
tel: 07899 66****
In reply I received a message with a link sending me back to the sites I'd already visited in vain.

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Guest-5538920
Urgent Assistance Required: Ticket Booking Error - Need to Reschedul

Dear Vueling Customer Support, I hope this message finds you well. I am writing to you in dire urgency as I recently made an unfortunate error in my ticket booking, and I am in need of immediate assistance to rectify the situation.

Regrettably, I accidentally purchased two tickets for a flight on February 2, when my intended travel date is February 9. The route in question is BILBAO to LONDON. I have always relied on Vueling for my travel needs, and I am confident that with your assistance, we can find a solution to this booking mishap.
I kindly request your help in rescheduling my tickets to the correct date of February 9, and I understand that there may be associated fees or processes involved. Your prompt attention to this matter would be greatly appreciated as I am dependent on this travel arrangement.

I apologize for any inconvenience caused and sincerely hope we can resolve this situation promptly.

Thank you for your understanding and assistance. Best regards,
Isabella Aleman

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How Good is Vueling Airline's Customer Service?

Danilo Kbx
Danilo Kbx
Feels Disappointed | Mar 27, 2024

I found it very complicated and not sure whether I completed my request ,I have a reference no 0869**** about a cancellation for Jane Crofts. Booking ref SGZK3M

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Germain Efb
Germain Efb
Feels Disappointed | Feb 17, 2024

I had a baggage delay
Initiated claim at airport and was instructed I could buy necessary items
After purchasing a coat and vest as it is winter time I submitted a claim to Vueling. They refused to pay for items. After arguing they offered 100e
I spent more then 2000-€.
I am not expecting to get full refund but at least for winter coat and vest that was part of my delayed laguage

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Keyarah Jft
Keyarah Jft
Feels Disappointed | Dec 18, 2023

Good service

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Odus Bji
Odus Bji
Feels Disappointed | Dec 16, 2023

Not good at all. Couldn't even get someone to talk to after several hours of trying

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Corie Xkk
Corie Xkk
Feels Disappointed | Dec 01, 2023

sehr schlechter Kundenservice am Flughafen Barcelona

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Keniah Zer
Keniah Zer
Feels Disappointed | Nov 16, 2023

Flight itself was very good, just unable to get someone on the line

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Summary of Vueling Airline Customer Service Calls

3.6K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vueling Airline?

Request for Information Question:

  • “Need help with my booking”
  • “Special Assistance”
  • “Question about luggage”

Activation/ Cancellation Question:

  • “Cancelling flight”
  • “Cancel ticket”
  • “I want to cancel my flight”

Refund Question:

  • “Refund”
  • “Refund but to different bank card”
  • “Refund request”

Return/ Replace Question:

  • “Changing flights”
  • “Flight change”
  • “Change flight app/website isn't working”

Product/ Service Question:

  • “App not working when y want pay for changing fight”
  • “Booking issue”
  • “Connection flight”

Payments and Charges Question:

  • “Urgent enquiry regarding payment and booking”
  • “Reimbursement of expenses”
  • “I put wrong name on my booking It should be William I put Billy can I change it”

Shipping and Delivery Question:

  • “Ticket its not coming on my email”
  • “Lost item”
  • “Not received booking code”

Account Question:

  • “Forgot passpoor”
  • “Forgot back pack in the plane”
  • “Wrong password number on my boarding pass”

Staff Question:

  • “Adding services”
  • “Locate my missing bag at Barcelona airport .It has a air tag I know it’s exact location yet your staff cannot. Has you baggage handlers stolen my bag and removed AirTag.Very suspicious”
  • “Staff tracel”

Cards Question:

  • “Can't get boarding card and paid twice”
  • “Want to add missed avios to my card but not accepted”
  • “Card not accepted”

Website/ Application Question:

  • “Booked a C flight C through Veuling website”
  • “Add extra carry on. Website does not let you upgrade only one passenger's luggage”
  • “App not working”

Employment Question:

  • “QW4VME Booking confirmation - the information isn't clear it's only show my ticket when I booked two passengers”

Other Question:

  • “I am begging you to find my luggage !”
  • “Childrens pushchair”
  • “Reachuke”

About

Related Companies

International Airlines Group, Iberia Airlines, Level Airline, IAG Cargo

Summary

Vueling Airlines is an airline company. It was founded in February 2004. The company headquarters is based at El Prat de Llobregat, Catalonia, Spain. Vueling Airline took a first flight on July 1, 2004 to Ibiza. The company also offers online booking, passengers with special needs, pets on board, special luggage, and change flight services. It has hubs in Barcelona, Rome, Bilbao, Madrid, and Ibiza. Vueling Airline serves more than 150 destinations in Europe, Asia and Africa. In April 2013 International Airlines Group became the owner of Vueling Airline. The company cooperates with British Airways, Qatar Airways, and Iberia. Customer service is provided 24/7.

Vueling Airline reviews and complaints

Vueling Airline is ranked 167 out of 512 in Airlines and Air Transport category

Area Served

USA, Europe, UK

Payment Methods

MasterCardVISAAmerican Express

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