Contact Vueling Airline Customer Service
Vueling Airline Phone Numbers and Emails
Customer Service:
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+3 493 151 8158Spain
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+44 203 514 3971United Kingdom
Vueling Airline Emails:
How to Contact Vueling Airline Customer Service?
Vueling Airline Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Vueling Airline Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Vueling Airline is 442035143971. 82% of consumers used this number to address their issues and concerns. Meanwhile, 35% of users reported contacting a real person successfully by dialing the phone number 34931518158.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Vueling Airline may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Vueling Airline Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Vueling Airline is 442035143971. 82% of consumers used this number to address their issues and concerns. Meanwhile, 35% of users reported contacting a real person successfully by dialing the phone number 34931518158.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Vueling Airline may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Vueling Airline mainly because of request for information, return/ replace and activation/ cancellation.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Vueling Airline is mobile.support@vueling.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Vueling Airline Website:
Vueling Airline Help Center:
Corporate Office Address:
Vueling Airline Customer Service Reviews
Two months after cancellation, no refund is made, and option to contact them.
Stay away from this company!
No human person to speak to not great customer service. I am appalled by this service and will not book Vueling again
Finally, I got to talk to someone by asking for a new reservation. The operative answered our question, which had nothing to do with a new reservation! This shows that they are only interested in selling, with after sales service being made as difficult as possible.
How Good is Vueling Airline's Customer Service?
I wanted to talk to an Agent and never got transferred. My experience was nasty.
Customer service phone not available
I forget my bag on the plane , till now I didn’t get any answer.
And on my fly back today I had to pay 60€ for my bag which was included already in my ticket .
Have get true to speak to someone
Very bad no answer with anyone never again with this flight
Am not sure
Summary of Vueling Airline Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vueling Airline?
Request for Information Question:
- “Booking mistake! Please help”
- “I just want to confirm that on the 10 of January I have to go to my country gambia”
- “Trying to speak to a agent regarding my api”
Return/ Replace Question:
- “Trying to change or amend a booking”
- “Emergency change flight/ no help”
- “Burlington changed flights, banking number II1ZUZ and I cancelled it as we wanted direct flights from las Palmas to Malaga not via Barcelona we will receive 715.92 refund instead of 962.59 that we paid via eDreams and I do not understand why the diff”
Activation/ Cancellation Question:
- “About flight cancellations”
- “Cancellation”
- “Flight cancelled returning home”
Refund Question:
- “Query of refund”
- “Refund”
- “The refund”
Product/ Service Question:
- “I need to connect my flights in order to travel today”
- “Passport expired”
- “Damaged bagged”
Shipping and Delivery Question:
- “Can’t check in online and my first flight to Gatwick is delayed which means I may miss my flight. I’m then getting the Vueling 15:25 from Gatwick to Florence”
- “Lost item”
- “I bought a ticket and didn't receive a confirmation email, maybe I entered the email incorrectly!”
Payments and Charges Question:
- “Booking payment”
- “Payment will not go through”
- “Double charging”
Account Question:
- “Problem estabishing a group acct”
- “Booking code”
- “I cannot find my booking code”
Staff Question:
- “Adding services”
- “Locate my missing bag at Barcelona airport .It has a air tag I know it’s exact location yet your staff cannot. Has you baggage handlers stolen my bag and removed AirTag.Very suspicious”
- “Staff tracel”
Cards Question:
- “ID card travelling”
- “Can't get boarding card and paid twice”
- “Want to add missed avios to my card but not accepted”
Website/ Application Question:
- “Flight VY1824 Redirect to Bremen”
- “Booked a C flight C through Veuling website”
- “Add extra carry on. Website does not let you upgrade only one passenger's luggage”
Employment Question:
- “QW4VME Booking confirmation - the information isn't clear it's only show my ticket when I booked two passengers”
Other Question:
- “Check flight”
- “Vlucht annuleren”
- “Mishap from curling’s end that cased me to miss my flight”
Compare Vueling Airline Customer Service To
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