Vueling Airline Phone Numbers and Emails

Customer Service:

  • +44 203 514 3971

Vueling Airline Email:

data.protection@vueling.com
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Contact Information

Vueling Airline Website:

Vueling Airline Help Center:

Corporate Office Address:

Vueling Airlines S.A.
Parque de Negocios Mas Blau II Pla de l’Estany, 5
El Prat De Llobregat, Barcelona 08820
Spain

Vueling Airline Customer Service Reviews

1.2 / 5
Bad
Yulia S Gsc
To get my money back for the ticket you ve did nit send

You are sending me stupid research forms, but do not do your main job - solving the customer problems. User's recommendation: Do not use Vueling

Read full review
Rimas T
About my flight
1.0

Problem they didnt solvd. I want my money back when they changed the date of flight. But there was no help for it.

Read full review

Summary of Vueling Airline Customer Service Calls

1.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vueling Airline?

Request for Information Question:

  • “Changed flight status on connecting flight”
  • “I want to ask about refund of my ticets”
  • “About a luggage”

Activation/ Cancellation Question:

  • “Cancel flight”
  • “Flight cancellation”
  • “Compensation for cancelled flight”

Refund Question:

  • “A refund”
  • “Refund for check in bag”
  • “Refund request”

Return/ Replace Question:

  • “Flight change”
  • “Flight change not available online”
  • “Change flight”

Product/ Service Question:

  • “I need a no show for travel insurance”
  • “I lost my bags at Barcelona airport on 16th Dec 2022. I was on a flight from London Gatwick to Barcelona and I had to connect with Egypt air to Entebbe via Cairo but the flight was late.”
  • “Missed connection”

Payments and Charges Question:

  • “I changed a flight from 8 Nov to 12 Dec My bank has been charged The ticket has not been changed and I recieved confirmation that my flight is tomortow which is now incorrect Please advise”
  • “Report unauthorized payment”
  • “Error in payment”

Shipping and Delivery Question:

  • “I didn't get my refund yet .”
  • “Not received confirmation”
  • “Have not gotten refund”

Cards Question:

  • “Card not accepted”
  • “Can't get access to buy extra bag . Bank card type .. get blank page”
  • “An error made whilst booking my flight, departing 23rd Aug should be Malaga to Cardiff but on checking boarding pass its Cardiff to Malaga”

Staff Question:

  • “Hi, we are arriving in Ibiza at midnight on Friday. Is there any taxi or bus service?”
  • “Inquirie about unaccompanied minor service”
  • “Cannot access online service”

Account Question:

  • “Account has been charged but tickets and confirmation have not arrived”
  • “Password”
  • “Cannot Register sign up to new Account on Vueling App”

Website/ Application Question:

  • “Unable to put my advance passenger information into the website”

Other Question:

  • “Passenger death”
  • “Flight”
  • “Medical reasons”

About

Related Companies

International Airlines Group, Iberia Airlines, IAG Cargo, Level Airline

Summary

Vueling Airlines is an airline company. It was founded in February 2004. The company headquarters is based at El Prat de Llobregat, Catalonia, Spain. Vueling Airline took a first flight on July 1, 2004 to Ibiza. The company also offers online booking, passengers with special needs, pets on board, special luggage, and change flight services. It has hubs in Barcelona, Rome, Bilbao, Madrid, and Ibiza. Vueling Airline serves more than 150 destinations in Europe, Asia and Africa. In April 2013 International Airlines Group became the owner of Vueling Airline. The company cooperates with British Airways, Qatar Airways, and Iberia. Customer service is provided 24/7.

Vueling Airline reviews and complaints

Vueling Airline is ranked 131 out of 287 in Airlines and Air Transport category

Area Served

USA, Europe, UK

Payment Methods

MasterCardVISAAmerican Express

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