Our group of 10 people's flight has been canceled with unknown reason, emailed them many many times over 6 months. We still have 6 people haven't received our refunds, we've went to their counter directly in Barcelona and they said they cannot do anything then asked me to call customer service.
Their attitude was awful during the call and they still do nothing afterwards. Today I just found they put my email into blacklist when I tried to sent email to them. This is the second bad experience from them, our first one was the flight has delayed for 5 hours, and we nearly missed our cruise!
Please everyone don't take Vueling Airline! They cannot be trust completely!
Product or Service Mentioned: Vueling Airline Flight.
Reason of review: No REFUND of Cancellation & POOR Customer service!.
Monetary Loss: $705.
Preferred solution: Full refund.