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New Reviewer

Baggage claim

Vueling Airline - Baggage claim
Vueling Airline - Baggage claim
Vueling Airline - Baggage claim
Vueling Airline - Baggage claim
I couldnt get my luggages after Ive arrived to Spain Oviedo,I had traveled from Uk Gatwick to Spain Oviedo I cant get my luggages by the arrival when we che led from luggages arriving area nothing.Im very worried due to my baby has not single clothes to wear

User's recommendation: I don’t know.

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ID
#3701661 Review #3701661 is a subjective opinion of poster.
Location
Reading, England
Preferred solution
I want to get my luggages back a soon as posible

Lost luggage

Thank you much, I got my luggage two days after my flight and everything was good, thank you kindly.
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ID
#3739288 Review #3739288 is a subjective opinion of poster.
Location
Port-Of-Spain, Port-Of-Spain
New Reviewer

DON'T USE

They changed the flight, asked me if I would like a refund its been 1 months, customer services is a disaster, the phone and even the complaint center by email shut you off before you finish enquiry, I finally spoke to an agent no assistance at all he said he is the manager, They stole my money
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ID
#3738674 Review #3738674 is a subjective opinion of poster.
Location
Southwark, England
Loss
$533
Preferred solution
Full refund
New Reviewer

Können Sie mir bitte die Landezeit von IB5847 am 10.6.2022 in Palma de Manorca

Für meine Versicherung Taxi hat uns nicht abgeholt, wir mussten ein weiteres Taxi suchen und engagieren
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ID
#3736111 Review #3736111 is a subjective opinion of poster.
Location
Grenchen, Solothurn

Refund

We showed up at airport 3.5 hours early due to long security lunes. Vuelung did not open check in and bag drop until 2.5 hours before flight time. There were literally hundreds that needed to be checked in. Over 2 hours to get checked in. We missed the flight yet vuelung offered nothing. I had to pay to rebook another flight and I still do not have baggage !! They took it and can not find itpay may for a rr

User's recommendation: Pay more for a real airline as it is cheaper in the end.

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ID
#3732259 Review #3732259 is a subjective opinion of poster.
Location
Casares, Andalusia

Reclaim baggage

I have neither had a call back fm baggage claim after submitting forms at Gatwick Airport nor any email regarding my bag which was left at Palma de Majorca airport in Spain. This was incident was on Wednesday, 29 June. Please please could you assist me.
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ID
#3730110 Review #3730110 is a subjective opinion of poster.
Location
Reading, England

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New Reviewer

I was unable to talk to a service representative

I am trying to track my luggage. I was not given the option to explain or talk to anyone. My luggage was left in Spain. I flew Vueling but was sent back with Wizz. 29 June. 10 pm flight out. Nobody to help me here.
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ID
#3730048 Review #3730048 is a subjective opinion of poster.
Location
Palma, Balearic Islands
Preferred solution
Please could you find my luggage. One black soft bag with wheels labelled ‘Hastie’.

No Reply from Vueling Airlines

No reply from Vueling Airlines despite my complaint email after two weeks. Please bring this attention to the airlines.
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ID
#3727210 Review #3727210 is a subjective opinion of poster.
Location
Singapore, Singapore

Canceled Flight 30 min before boarding

Cancellation of flight, without any explanation, and comments 30 min before boarding. No other choice to flight back to Stuttgart, a very bad customer service, no one knows how and when it will continue the route to destination, 24 hours of horror in Barcelona.

User's recommendation: Think twice before booking with Vueling.

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ID
#3727185 Review #3727185 is a subjective opinion of poster.
Location
Heidelberg, Baden-Wurttemberg

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New Reviewer

Luggage lost

Again. I need urgently to recover my suitcase. Had no real solutions from the airplane, or the Airport. Again. Try to avoid to check bags

User's recommendation: Try to keep your stuff on cabin.

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ID
#3715699 Review #3715699 is a subjective opinion of poster.
Location
Bromsgrove, England
Loss
$1000
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Delayed baggage

Just robots. Looping me all the time. 1 week spent, and no news.my luggage was lost. It is more than important for me due to everything there is needed for my professional tasks. Very bad experience, unsolved so far

User's recommendation: Keep your bags in your hands.

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ID
#3715678 Review #3715678 is a subjective opinion of poster.
Pros
  • Fast track
Cons
  • All robots answering looping me all the time
  • 1 week since happened
  • Luggage lost
Loss
$1200
Preferred solution
Full refund
New Reviewer

Baggage refund

I accidentally bought 5 check in bags for my party of 5 yesterday. I meant to buy a cabin bag for each of us. Is there a way to get a refund for it ? My confirmation # is TFNDPZ. Thank you. Marjorie Nadarisay Mnadarisay@***.com
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ID
#3705477 Review #3705477 is a subjective opinion of poster.
Loss
$185
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Booking code ZISBKQ

Hello Vueling, I have been trying to reach you through your website regarding a trip on the 29th of May. My father and I recently went to Malaga. On the 28th of May we selected 2 space plus seats for 43,80 euros. Unfortunately, when we had our seats they were really dirty, and obviously the seats and the space for bags underneath had not been cleaned. Also there was not any extra space by the seats. I am politely asking for a refund or compensation because of the above. I took pictures if you need to see. Looking forward to hearing from you. Best regards, Karoline
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ID
#3703925 Review #3703925 is a subjective opinion of poster.
Location
Copenhagen, Capital Region
New Reviewer
It is so hard to reach anyone from your customer service for a question about an add on checked baggage I bought by mistake. I wanted to get the cabin luggage instead I wanted to ask about getting a refund for it. Ive looked all over your site but nowhere can I find...
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ID
#3703446 Review #3703446 is a subjective opinion of poster.
Cons
  • No customer service
Loss
$185
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
HUGE FAIL! We booked our flight through Bravo Fly, to fly with Vueling. When it came to online seat selection, the site crashed before I could pay, then the website wouldn't let me log in to pay. So we turned up to the airport, 4 hours early. The check in staff had no...
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ID
#3702780 Review #3702780 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • No customer service
Loss
$15000
Preferred solution
Full refund
New Reviewer

Refund due to flight cancellation

On Friday 16.06.2022, my wife and I traveled a long journey to Hamburg airport and in the middle of checking got the in of flight cancellation. Without info we were left standing like idiots. Indeed the worst weekend of our life.
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ID
#3698962 Review #3698962 is a subjective opinion of poster.
Location
Hamelin, Lower Saxony
Pros
  • Nada
Loss
$450
Preferred solution
Full refund

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