This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Lost luggage

2.9
Explore video interviews
Vueling Airline - Lost luggage
Update by user Sep 05, 2022

10 days after loss, still unable to contact Vueling. I've sent Facebook message, Twitter message, mailed a letter (which likely has not yet arrived in Barcelona) all in addition to attempts noted earlier, with no reply. This airline has been impossible for me to...

View full review
Comment
Helpful 1 Not helpful 0
Report
Featured
ID
#3900910 Review #3900910 is a subjective opinion of poster.
Pros
  • Clean
  • Clean affordable comfortable
Cons
  • Totally unable to contact a person re lost baggage and no pir
Loss
$900
Preferred solution
Deliver product or service ordered
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Refused boarding of flight

1.0
Vueling Airline - Refused boarding of flight
Vueling Airline - Refused boarding of flight
Vueling Airline - Refused boarding of flight
Hi. My husband had booked us a 4 day trip to Rome as part of my 50th Birthday present. This was booked through LoveHolidays on their app in July. It was paid by Debit card in monthly installments right up to November 2022. The trip was booked for 12-15 December...
View full review
Comment
Helpful 1 Not helpful 0
Report
ID
#4224882 Review #4224882 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Compensation for flight

1.0
Vueling Airline - Compensation for flight
Vueling Airline - Compensation for flight
Dear Vueling, I am writing to you regarding my recent flight from Barcelona to Madrid on 19th of march 2023, that was cancelled few minutes ago boarding time. As a result of this cancellation, I missed an important appointment and incurred additional expenses for meals...
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4480442 Review #4480442 is a subjective opinion of poster.
Loss
$300
Preferred solution
Compensation for both customers (Me and my Partner)

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Refund request flight cancelled

Vueling cancelled my flight and did not inform me about it neither via email nor text message. I realised that the flight has been cancelled only because I wanted to check in online two days before. On many occasions I tried to request for a refund or even to modify my flight the website says that an error has occured until today. I tried to call them using a phone number that I found on the website it's an automated voice that answer. It's impossible to get in touch with them. I will never use vueling anymore. It's a disaster.

User's recommendation: I don't recommend vueling at all no matter what.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4478170 Review #4478170 is a subjective opinion of poster.
Location
Derby, England
New Reviewer

Problem not resolved

Ive tried repeatedly to get a refund for Y7W4FB but cant reach a human being to speak with. I also cant get a refund on the Vueling website. Please help me. Nat Pinnar npinnar@***.com (305) 801-****
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4473438 Review #4473438 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

I want to speak to a human to ask some advice- not listen to a computer

We have flights booked from London to Paris -17/4/2023 - we are not sure if Paris is safe to travel - so we were going to ask for some advise if we should change the flight to Portugal
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4472749 Review #4472749 is a subjective opinion of poster.
Location
Perth, Western Australia

Flight

Hello, please I have a question how can I check in my passport information to the reservation, I'm trying to add my passport information but it's not working My booking number is : VY7621 Malak sobh and Hassan Fakhran Thank Youuu
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4471639 Review #4471639 is a subjective opinion of poster.
Location
Beirut, Beyrouth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Refund request flight cancelled

Still have not heard back from vueling,they seem thing OK terminate flights out of Republic of ireland next June and they don't have pay refund,they can keep it,they made decision stop flying from cork, Shannon to orly paris ,and if you booked no refund ,I even emailed ceo marco sansavin and no reply anyone who's reading this send your complaints to him you can Google he's email address, since there's no interest in customer service and vueling seems mess to deal with would he not do honors thing and resign and leave someone who has interest in company ,customer service run it
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4470422 Review #4470422 is a subjective opinion of poster.
Loss
$65
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Refund request flight cancelled

Flights from cork and Shannon Republic of ireland ,being terminated from 11 June 23 onwards no refund ,or contacted about flights being stopped there site and contact number keeps going around in circles bolt's refusing answer emails,emailed ceo,does not seem any interest in company that explains lot to me flights from ireland are being terminated ,vueling closing routes

User's recommendation: Avoid covid 19 airline in sky.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4470088 Review #4470088 is a subjective opinion of poster.
Pros
  • Take your money
Loss
$65
Preferred solution
Full refund