Alcobendas, Madrid
Not resolved
2.2
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Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Price Affordability
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Yesterday morning i came to ibz from bcn and they forgot my baggage in bcn, it been more than 24 hrs and still the bag is in bcn as they have so many flights everyday, no one was bothered to put my bag into the next flight! As a turkish passport holder, to plan a holiday in abroad is such hustle like apply for a visa and stuff and they just ruined the holiday i ve been waiting for the whole year :( i hate vueling i hate spanish mentality this relax and not caring attetuted and seriously *** it, no more vacation in europe. Hope you all will suffer from economic crieses and improve your tourist welcoming skills.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Vueling Airline. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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